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PERSONAL DATA PROTECTION

Privacy Policy

This Privacy Policy explains how RKTEC Solution collects, uses, stores and protects your personal data.

Last Updated: September 2026

At RKTEC Solution, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how STE RKTEC SOLUTION collects, uses, stores, and protects personal information when you visit our website, use our services, submit an inquiry, or communicate with us.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

The company responsible for processing personal data collected through this website is:

CompanySTE RKTEC SOLUTION
Legal FormSociété à Responsabilité Limitée (SARL)
Unique Identification Number1933422Q
Main ActivityIT Activities – Activity Code 72
Registered Office5012 Sahline, Monastir, Tunisia
Share CapitalTND 30,000

RKTEC Solution operates in the field of IT activities and provides digital solutions and services to businesses and organizations.

2. Personal Data We May Collect

Depending on how you interact with RKTEC Solution, we may collect the following information:

  • First and last name;
  • Company or organization name;
  • Email address;
  • Phone number;
  • Country or general location;
  • Information submitted through contact or inquiry forms;
  • Information about your business or digital project;
  • Any other information you voluntarily provide to us.

We may also automatically collect certain technical information when you browse our website, such as your IP address, browser type, device type, pages visited, and information relating to your interaction with the website.

3. How We Collect Your Information

We may collect personal information when you:

  • Complete a contact or inquiry form;
  • Request information about our services;
  • Request a quotation or proposal;
  • Contact our team directly;
  • Communicate with us regarding a project;
  • Browse or use our website;
  • Interact with certain website features.

We aim to collect only the information that is reasonably necessary for the purpose for which it is provided.

4. How We Use Your Personal Data

We may use your personal information to:

  • Respond to your inquiries;
  • Provide information about our services;
  • Prepare quotations and commercial proposals;
  • Understand your business and digital requirements;
  • Provide and manage our services;
  • Manage ongoing projects and client relationships;
  • Communicate with you regarding your project or request;
  • Improve our website, services, and user experience;
  • Maintain website security;
  • Detect and prevent fraudulent or abusive activities;
  • Comply with applicable legal and regulatory obligations.

We will not use your personal data for purposes that are incompatible with the purposes for which it was collected.

5. Contact Forms

When you submit information through a contact form on our website, the information you provide is used to process and respond to your request.

Please only provide information that is necessary for your inquiry or project. We recommend that you do not submit sensitive or confidential information through a general contact form unless it is specifically required.

Information submitted through our forms may be accessed by authorized RKTEC Solution personnel and by technical service providers where necessary to operate the website or process your request.

6. Cookies

Our website may use cookies and similar technologies to ensure proper website functionality, improve the user experience, and, where applicable, analyze website traffic and performance.

Cookies may be used to:

  • Enable essential website functions;
  • Remember certain preferences;
  • Understand how visitors use our website;
  • Improve website performance and content;
  • Measure the effectiveness of marketing activities, where applicable.

You can generally manage or disable cookies through your browser settings.

Where applicable law requires consent for certain cookies, such cookies will only be activated after the required consent has been obtained.

7. Third-Party Services

RKTEC Solution may use third-party service providers to support certain website functions and business operations.

These services may include website hosting, security, analytics, communication tools, forms, or other technical services.

Where third-party providers have access to personal information, such access is limited to what is necessary for the relevant service.

Third-party providers may process information in accordance with their own privacy policies and applicable terms and conditions.

8. Data Security

RKTEC Solution takes reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or unauthorized disclosure.

These measures may include access controls, security measures, backups, and safeguards designed to protect our website and IT infrastructure.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

9. Sharing of Personal Data

RKTEC Solution does not sell your personal data.

We may disclose personal information when necessary to:

  • Authorized members of our team;
  • Technical service providers supporting our website or services;
  • Service providers or partners involved in delivering a requested service;
  • Competent authorities where disclosure is legally required;
  • Courts, regulators, or other entities where required by law or legal proceedings.

In all cases, we aim to limit the information shared to what is necessary for the relevant purpose.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected.

The retention period may depend on:

  • The nature of your request;
  • Whether a business relationship exists;
  • The duration of a project or service;
  • Applicable legal, accounting, or regulatory requirements;
  • The need to maintain records for security or dispute-resolution purposes.

When personal information is no longer necessary, it may be deleted or anonymized, subject to applicable legal obligations.

11. International Data Transfers

Some third-party technology or service providers used by our website or business may be located outside Tunisia or may process information from another country.

Where applicable, RKTEC Solution takes reasonable steps to ensure that personal data receives an appropriate level of protection and is processed in accordance with applicable data protection requirements.

12. Your Privacy Rights

Depending on the applicable legal framework, you may have certain rights concerning your personal data.

These rights may include:

  • The right to receive information about how your data is processed;
  • The right to access your personal data;
  • The right to request correction of inaccurate information;
  • The right to request that certain information be updated;
  • The right to object to certain processing activities where legally applicable;
  • The right to request deletion of personal data where legally permitted;
  • The right to withdraw consent where processing is based on consent.

To exercise your rights or request information about the processing of your personal data, please contact RKTEC Solution using the contact details available on our website.

13. Children's Privacy

Our professional services are not specifically directed at children.

We do not knowingly seek to collect personal information from children. If you believe that a child has provided us with personal information without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

14. External Links

Our website may contain links to external websites, platforms, or services operated by third parties.

RKTEC Solution is not responsible for the privacy practices, security measures, or content of external websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

15. Changes to This Privacy Policy

RKTEC Solution may update this Privacy Policy from time to time to reflect changes to our services, website, technologies, or applicable legal requirements.

The Last Updated date at the beginning of this page indicates when the policy was most recently revised.

We encourage visitors to review this page periodically for any updates.

16. Contact Us

If you have questions about this Privacy Policy, how we process personal data, or your privacy rights, you can contact RKTEC Solution through the contact information provided on our website.

CompanySTE RKTEC SOLUTION
Unique Identification Number1933422Q
Registered Office5012 Sahline, Monastir, Tunisia
Legal FormSociété à Responsabilité Limitée (SARL)

17. Acceptance of This Privacy Policy

By using the RKTEC Solution website, you acknowledge that you have read and understood this Privacy Policy.

Where your consent is legally required for a specific processing activity, consent will be obtained through the appropriate mechanism before that processing takes place.

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